Privacy Policy


We are Orion Paints Ltd, trading as Orion Colour Centre a UK company trading in England and Wales with company registration number 2342512, VAT registration number 483709026. Our registered office and headquarters is Orion Paints, Unit 22 Manor Complex, Kirkby Bank Road, Knowsley Industrial Park North, Liverpool Merseyside, L33 7SY


Your Privacy

We’re committed to protecting the privacy and security of all our website’s visitors and customers. This privacy policy sets out how we collect, use and protect any information that you give us when you use this website.


What we collect

We will collect information that you submit to us that enables us to provide you with the services offered. Should you order from us, this will include your name, email address, telephone number and address information. We will hold your order history on file (which will include your contact details). If at any point you want us to delete your name or email address, we will do so immediately, please just email us at


What we do with the information we gather

We require this information to fulfil the order you place with us, understand your needs and provide you with a better service, in particular:

  • internal record keeping, as required by law
  • to confirm your order, confirm order despatch, deliver your order or confirm a refund where applicable
  • to assist you with any queries concerning your order or any other query


Who we share your information with

In order to run our business and provide our services to you we work with a few third-party vendors who help us to complete the functions outlined above. These include:

  • our payments provider Sagepay/Elavon who enable us to take payments from you, our customers
  • shipping couriers FedEx who we use to get your delivery to you from our store

Retaining your personal data

We only retain your personal data for as long as it is required to fulfil the purposes which we have outlined above. The amount of information retained will be proportionate to how sensitive that information is. Legally we must keep basic information relating to a purchase for a minimum of six years

Your Rights

You have various rights about your personal information and how others, including us, retain and manage it, these include:

  • the right to be informed about how your personal information is being used.
  • The right to access the personal information we held about you within our business.
  • The right to request correction of inaccurate personal information we hold about you
  • The tight to request that we delete your data, or stop processing it or collecting it, in some circumstances where we’re not legally required to retain that information
  • The right to stop direct marketing messages which you can do through by unsubscribing using the ‘unsubscribe’ link in the email.
  • The right to request that we transfer or port elements of your data either to you or another service provider
  • The right to complain to your data protection regulator – in the UK, the Information Commissioner’s Office


To request further information or to make a complaint, please see our Contact Us page


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by the privacy statement. You should exercise caution and look at the privacy statement applicable to the website in questions


Updated: January 2020